Right After Closing, Joshua, a Senior Sales Manager at Halcyon

question 71

Multiple Choice

Right after closing, Joshua, a senior sales manager at Halcyon Technologies, called up the customer to ensure that she was satisfied with Halcyon's products. By calling the customer, Joshua also wanted to ensure repeat business. In this instance, Joshua is in the ________ stage of the selling process.

• A) follow-up
• B) handling objections
• C) preapproach
• D) closing
• E) prospecting

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Definitions:

Corporation

A legal entity that is separate and distinct from its owners, who are shareholders; it has its rights, privileges, and liabilities distinct from those of its members.

Legal Contracts

Binding agreements between two or more parties that are enforceable by law.