Which of the Following Is True About the Sales Force

question 63

Multiple Choice

Which of the following is true about the sales force of a company?

• A) Salespeople represent customers to the company and manage the buyer-seller relationship.
• B) Salespeople represent workers' interests to upper management.
• C) The primary responsibility of a sales force is to formulate operational strategies.
• D) The sales force is responsible for product development and product strategy.
• E) The sales force oversees the auditing process and recovers money from defaulting customers.

---

Definitions:

Union Membership

This refers to individuals who are part of a labor union or trade union, organizations that negotiate with employers on behalf of their members for better wages, benefits, and working conditions.

Mid-1980s

A period marked by significant cultural, political, and technological changes globally, roughly encompassing the years from 1983 to 1987.

AFL-CIO Merger

The unification in 1955 of the American Federation of Labor (AFL) and the Congress of Industrial Organizations (CIO), creating the largest federation of unions in the United States.

Industrial Unions

Labor unions that organize workers across entire industries, rather than by craft or trade, to collectively bargain for better terms of employment.