Servicescape Refers to the Physical Surrounding in Which the Service

question 176

True/False

Servicescape refers to the physical surrounding in which the service is delivered.

---

Definitions:

Present Value

The existing value of a future sum or cash flow sequence, assessed with a certain rate of return.

Compounded Annually

An interest calculation method where interest is added to the principal sum at the end of each year, affecting future interest calculations.

Present Value

The current value of a future sum of money or stream of cash flows given a specified rate of return.

Interest Rates

The percentage of a loan amount charged by a lender to a borrower for the use of assets, varying with market conditions and credit risk.