Which of the Following Is Not True When Explaining Why

question 81

Multiple Choice

Which of the following is not true when explaining why productivity tends to be lower in the service sector than in the manufacturing sector?

• A) Services are typically labor-intensive.
• B) Services are often difficult to evaluate for quality.
• C) Services are often an intellectual task performed by professionals.
• D) Services are difficult to automate.
• E) Service operations are typically capital intensive.

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Definitions:

Breakthrough Approach

Innovative or novel strategies that enable overcoming obstacles and achieving significant progress in a field or situation.

Difficult Situations

Circumstances that pose challenges or obstacles that are hard to overcome or deal with.

Escalation Spirals

A process in which a conflict intensifies progressively, often due to actions and reactions of the involved parties, leading to increasingly severe outcomes.

Ultimatums

Final demands or statements of terms, the rejection of which will result in retaliation or a breakdown in relations.