A Sensational ________ May Grab Consumers' Attention and Produce Pleasing

question 126

Multiple Choice

A sensational ________ may grab consumers' attention and produce pleasing aesthetics,but it does not necessarily make the product perform better.

• A)design
• B)style
• C)experience
• D)service-profit chain
• E)augmented product

---

Definitions:

Situational Ethnicity

The concept that one's ethnic identity can be fluid and change in different social contexts.

Difference

A distinct separation or variation between two or more things, often highlighting unique characteristics or qualities.

Prejudice

Preconceived opinions or judgments toward individuals or groups without factual basis, often involving negative attitudes or discrimination.

Generalizations

Statements or conclusions made based on common characteristics that apply to a group or category rather than specific instances.