In the 'Handling Objections' Step of the Selling Process,a Salesperson

question 145

Multiple Choice

In the 'handling objections' step of the selling process,a salesperson should seek out hidden objections,ask the buyer to clarify objections,treat objections as opportunities to provide more information and ________.

• A)offer the buyer a discount for placing an order early
• B)seek to minimise or play down the objections
• C)compliment the buyer for bringing the objections up
• D)turn the objections into reasons for buying
• E)move on to closing the sale

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Definitions:

Available-for-Sale

A classification for investments in debt or equity securities not classified as held-to-maturity or trading securities, marked to market with changes in fair value recorded in other comprehensive income.

Dividend Revenue

Income earned from owning shares in a company, typically distributed from the company's earnings.

Trading Securities

Financial instruments such as stocks or bonds that are purchased by a company with the intention of selling them in the short term to realize quick profits.

Unrealized Loss

A loss that results from holding onto an asset that has decreased in price, but has not yet been sold or actualized through closure of the position.