Examlex
________ is the step in the selling process when the salesperson learns as much as possible about a prospective customer before making a sales call.
Substitute Goods
Products or services that can be used in place of each other, where an increase in the price of one leads to an increase in demand for the other.
Demand
Demand refers to the quantity of a product or service that consumers are willing and able to purchase at various prices during a given period.
Price Decrease
A reduction in the cost that buyers must pay for a good or service.
Normal Good
A type of good for which demand increases when income increases, and falls when income decreases.
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