Productivity Tends to Be More Difficult to Improve in the Service

question 98

Multiple Choice

Productivity tends to be more difficult to improve in the service sector because the work is:

• A)often difficult to automate.
• B)typically labor-intensive.
• C)frequently processed individually.
• D)often an intellectual task performed by professionals.
• E)All of the above make service productivity more difficult.

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Definitions:

Arson

The criminal act of deliberately setting fire to property.

Defraud

The act of purposely deceiving another individual or entity to achieve personal gain or to cause a loss to the other party.

The Internet

A global network of computers that provides a wide range of information and communication facilities.

Forgery

The act of falsifying documents, signatures, or artworks with the intent to deceive.