____________Refers to the Process of Improving a Product or Service

question 45

Short Answer

____________refers to the process of improving a product or service for the customer.

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Definitions:

Scientific Method

A procedure for acquiring knowledge that emphasizes collecting concrete data through observation and experimentation.

Research Method

A systematic approach to collecting data and analyzing it to answer a specific question or test a hypothesis.

Analyze Data

The process of systematically applying statistical, logical, or mathematical techniques to describe and evaluate data.

Paradigm Shift

A major change in basic assumptions of a particular scientific discipline.