Which the Following Is Not One of the Customer Service

question 109

Multiple Choice

Which the following is not one of the customer service dimensions?

• A) Communication
• B) Reliability
• C) Resilience
• D) Service motivation
• E) All the above are customer service dimensions

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Definitions:

Better Health

An improved state of physical, mental, and social well-being beyond the mere absence of disease or infirmity.

Control

In experiments, the group or condition that does not receive the treatment and is used as a benchmark to measure how the other tested groups compare.

Nightmares

Disturbing dreams that cause the dreamer to wake feeling anxious, afraid, or distressed.

Flashbacks

Sudden, intense, and vivid recollections of past experiences, often traumatic, that intrude into the present.