________________Questions Are a Directive Form of Questioning That Asks the Customer

question 67

Short Answer

________________questions are a directive form of questioning that asks the customer to choose from two (or more - multiple choice) options.

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Definitions:

Physical Risk

Refers to the likelihood of bodily harm or injury in a given environment or activity.

Legal Risk

The potential for losses or damages resulting from legal proceedings, actions, or changes in law.

Vicarious Liability

A legal principle where one party is held liable for the actions of another party, such as an employer being responsible for the acts of its employees.

Strict Liability

A legal principle where responsibility for damages is assigned without the need to prove negligence or fault.