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Steve is a new salesperson for XYZ Computer Co. and is responsible for business-to-business sales. Transferring from the engineering staff, Steve knows better than any other salesperson the technical specifications and performance statistics of the computers he sells. Unfortunately, Steve is relatively unfamiliar with how businesspeople use the computers on a day-to-day basis. Steve needs to work on his ____ knowledge.
Information
Information comprises data and insights that are organized for a specific purpose, facilitating understanding or decision-making.
Views
Refers to the number of times a piece of content, such as a video, article, or post, has been seen or watched.
Structure
The arrangement or framework of identifiable relationships among components, elements, or parts of a complex entity or system.
Agency
The capacity of individuals or entities to act independently and make their own free choices.
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