Some Professional Associations Manage Customer Expectations by Offering Different Membership

question 21

Short Answer

Some professional associations manage customer expectations by offering different membership packages to professionals,students and retirees.What is the term used to describe this practice?

---

Definitions:

Segmented Income Statement

An income statement that shows the financial results of different segments of a company separately.

Contribution Format

A financial reporting format that highlights the variable costs associated with a product or service, used to calculate contribution margin.

Break-Even Sales

The amount of revenue required to cover total fixed and variable costs, beyond which a business starts generating profit.

Break-even Sales

The amount of revenue required to cover all fixed and variable costs, resulting in no profit or loss.