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Wal-Mart developed a web site ( HYPERLINK "http://www.walmart.com/" walmart.com) that most consumers were unaware of. To entice customers to visit its web site, Wal-Mart sold roses for $29 a dozen the weeks prior to Mother's Day. This price included delivery and was considerably less than what was offered by most other flower retailers. Why did Wal-Mart offer this great deal?
A. Wal-Mart realized customers are active and need a reason to visit a web site
B. Wal-Mart did not want to engage in price competition at its traditional stores
C. Wal-Mart wanted quick customer feedback on how people rated its web site
D. Wal-Mart wanted to take advantage of how consistent service offerings become with customer involvement
E. Customers are passive and will always locate the best deals
States
Temporary patterns of thought, feeling, or behavior.
Walter Mischel
A psychologist known for his research on personality theory and cognitive psychology, including the famous Marshmallow Test related to delayed gratification.
Circumstances
A condition or fact that affects a situation, often used in reference to the specific details or context surrounding an event or decision-making process.
Personality Paradox
The idea that people seem to behave much less consistently than a trait conception would predict.
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