Customers Are Viewed as _____ When They Produce a Service

question 7

Multiple Choice

Customers are viewed as _____ when they produce a service for themselves.

• A) Customer mix managers
• B) Competitors
• C) Productive resources
• D) Contributors to quality and satisfaction
• E) Recruiters

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Definitions:

Hub-And-Spoke

A system used in transportation and distribution in which all traffic moves along spokes connected to a central hub, optimizing efficiency.