Service Firms Use Work Simulation Exercises To

question 15

Multiple Choice

Service firms use work simulation exercises to:

• A) Make their job offers more attractive to prospective employees
• B) Empower their employees
• C) Compete proactively for the best people
• D) Determine potential employees' service competencies and service inclinations
• E) Promote teamwork

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Definitions:

Social Isolation

A state of minimal or no contact with society or other individuals, which can lead to feelings of loneliness and have negative effects on health.

Risk for Suicide

The likelihood or potential for a person to attempt or complete suicide, often influenced by various mental, emotional, socioeconomic, and biological factors.

Arthritis

A common condition causing inflammation and pain in the joints.

Therapeutic Response

The body's reaction to a treatment in a desired and beneficial way, indicating the effectiveness of the treatment.