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____________labor entails delivering smiles,making eye contact,showing sincere interest and engaging in friendly conversations with customers who are essentially strangers and who may not ever be seen again.
Journal Articles
Scholarly papers published in academic journals, often peer-reviewed, contributing to a field's body of knowledge.
Psychological Research
The systematic investigation of mental processes and behavior through observation, experimentation, and analysis.
Scientific Research
The systematic pursuit of knowledge involving the recognition and formulation of a problem, the collection of data through observation and experiment, and the formulation and testing of hypotheses.
Canadian Psychological Association (CPA)
The national association for the science, practice, and education of psychology in Canada, promoting psychology as a discipline and profession.
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Q41: Customers who enjoy participating in the service
Q49: _ customers are those individuals and businesses
Q62: _ arise(s) when the customer is required
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