What Is Wrong with the Following Service Goal Posted in a Restaurant

question 4

Multiple Choice

What is wrong with the following service goal posted in a restaurant: "Do not keep customers waiting too long to be served"?

• A) It is too formal
• B) It is not actionable
• C) It is not specific enough
• D) It does not reflect the goal of the restaurant,which is to provide service quality
• E) It is not responsive to customer needs

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Definitions:

ECT

Electroconvulsive Therapy, a psychiatric treatment in which seizures are electrically induced in patients to provide relief from mental disorders.

Cognitive-Behavioral

A therapeutic approach that addresses dysfunctional emotions, behaviors, and cognitions through a goal-oriented, systematic process.

Unipolar Depression

Depression without a history of mania.

Specific Interventions

Targeted actions or treatments designed to address specific problems or conditions in clinical, educational, or social settings.