Service Blueprinting Is Grounded in All of the Following Disciplines

question 26

Multiple Choice

Service blueprinting is grounded in all of the following disciplines EXCEPT:

• A) Computer systems analysis
• B) Decision theory
• C) Economics
• D) Industrial engineering
• E) Logistics

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Definitions:

Adjusting Process

The method of updating account balances at the end of an accounting period to reflect accurate financial positions.

Financial Statements

Financial statements are formal records of the financial activities and condition of a business, person, or other entity, providing an overview of a financial situation over a specified period.

Matching Principle

An accounting principle that requires expenses to be recorded and recognized in the same period as the revenues they helped to generate.

Expenses

Costs incurred in the normal course of business to generate revenues, including costs such as rent, salaries, and utility expenses.