Will and Thom NaJami Are Going to Open a Swimming

question 25

Essay

Will and Thom NaJami are going to open a swimming pool service this summer. They will put in pools, repair damaged ones and provide a pool-cleaning service. They have decided to use a service guarantee as their primary service recovery tool. How can they make sure that their service guarantee is effective?

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Definitions:

Indentured Servants

Individuals who agreed to work for a certain number of years in exchange for passage to a new country, living expenses, or other benefits during the colonial period and beyond.

African Slaves

African slaves were individuals forcibly taken from Africa to work in foreign lands, most notoriously across the Americas, during the transatlantic slave trade era.

Slave Society

A society where slavery stands as a central element of its economic, social, and political structures, often involving the widespread exploitation of enslaved individuals.

Interchangeable

Refers to parts or components that are identical in specifications and dimensions, allowing them to be replaced or used in place of one another without custom fitting.