For the Last Three Months, Gina Has Been on a Diet

question 72

Multiple Choice

For the last three months, Gina has been on a diet, but once a week she splurges and orders at her favorite restaurant one slice of the most fantastic chocolate pie she has ever eaten. It is her reward for eating healthy all week. Gina felt her whole week was ruined one day when she got to the restaurant and discovered there was no pie. Gina's expectation that the restaurant will always have a piece of chocolate pie for her is an example of a:

• A) Personal need
• B) Lasting service intensifier
• C) Transitory service intensifier
• D) Customer self-perceived service role
• E) Situational factor

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Definitions:

Robinson-Patman Act

The Robinson-Patman Act is a United States federal law that prohibits anticompetitive practices by producers, specifically price discrimination.

Predatory Pricing

Predatory Pricing is a pricing strategy where a company sets its prices below cost to drive competitors out of the market, intending to raise prices once the competition is eliminated.

Pharmacy Retail Chain

A network of retail stores that sell pharmaceutical and healthcare products, often offering additional services like prescriptions management and health advice.

Wheeler-Lea Act

An amendment to the Federal Trade Commission Act that expanded the FTC’s authority to regulate unfair or deceptive acts or practices in commerce.