Which of the Following Is NOT a Source of Customer

question 71

Multiple Choice

Which of the following is NOT a source of customer expectations?

• A) Word-of-mouth communications
• B) Advertising
• C) Pricing
• D) Sales personnel
• E) Target market

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Definitions:

Inventory

Inventory consists of the goods and materials a business holds for the purpose of resale or production, including raw materials, work-in-progress, and finished goods.

Conversion Costs

The sum of direct labor costs and manufacturing overhead costs, representing the costs to convert raw materials into finished goods.

Planned Production

The forecasted or scheduled production activities based on demand, inventory levels, and capacity planning to meet business objectives.

Prevention Costs

Expenses incurred to prevent defects in products or services, including training, quality control, and early design testing.