Which of the Following Statements About How Technology Has Positively

question 74

Multiple Choice

Which of the following statements about how technology has positively influenced service is true?

• A) Technology provides vehicles for delivering existing services in more accessible, convenient, productive ways
• B) Technology facilitates basic customer service functions
• C) Technology facilitates transactions by offering a direct vehicle for making purchases
• D) Technology provides an Easy way for customers to learn and do research about products and companies
• E) All of the above statements about how technology has influenced service are true