Of the Consumer Options for Dealing with Product or Service

question 75

Multiple Choice

Of the consumer options for dealing with product or service dissatisfaction, which is the only one that is desirable to the business?

• A) publicly obtain legal action against the business
• B) stop buying the product or service
• C) take no action
• D) privately complain to the business

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Definitions:

Mitochondria

Organelles within cells that are responsible for producing energy through the process of oxidative phosphorylation, often called the powerhouse of the cell.

RNA World

Hypothetical early interval when RNA served as genetic material.

Peptide Bonds

Chemical bonds formed between amino acids during protein synthesis, linking the carboxyl group of one amino acid to the amino group of another.

Protocells

Simple, self-organized, prebiotic structures that mimic living cells, thought to be key in the origin of life.