Which Consumer Option for Dealing with Product or Service Dissatisfaction

question 88

Multiple Choice

Which consumer option for dealing with product or service dissatisfaction is the only one that is desirable to a business?

• A) publicly obtain legal action against the business
• B) stop buying the product or service
• C) take no action
• D) privately complain to the business

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Definitions:

Owner's Equity

The residual interest in the assets of the entity after deducting liabilities, representing the owner's claim on the business assets.

Expenses

Costs incurred in the process of earning revenue, including operational costs like rent, utilities, and payroll.

Withdrawals

Refers to the act of taking money out of a bank account or the removal of funds from a business by its owner for personal use.

Accounts Payable

The amount of money a company owes to its suppliers or vendors for goods or services received but not yet paid for.