All of the Following Are Examples of Guided Sales Tools

question 27

Multiple Choice

All of the following are examples of guided sales tools EXCEPT:

• A)using predictive models to find current customers who are most likely to buy other products from the company
• B)having salespeople train with technical support people so the salespeople understand as much about the product as the technical staff does
• C)giving call center employees sales scripts that they can use on the phone with prospects
• D)creating databases of proposals that have been successful and can be reused
• E)making computer screens that provide specific approaches to take with each customer on the phone

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Definitions:

Resource Allocation

The process of assigning available resources in the most efficient way to meet the objectives of an organization or economy.

Resource Markets

Markets where resources (such as labor, capital, and raw materials) that are used to produce goods and services are bought and sold.

Wage Rates

This is the standardized amount of compensation given to employees for their services in a given period, typically expressed per hour or year.

Computer Programmers

Professionals responsible for writing, testing, and maintaining the code that enables software applications to function.