Segmentation,as Facilitated by CRM Software,consists Of

question 51

Multiple Choice

Segmentation,as facilitated by CRM software,consists of:

• A)discovering groupings in the company's customer base
• B)dividing up the sales process so different employees own different tasks
• C)placing each of the company's customers into a group by characteristics
• D)giving division heads control over their own divisions so they don't need to align their metrics with other divisions
• E)following a rules-based campaign for only certain customers but not others

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Definitions:

Agoraphobia

An anxiety disorder characterized by an intense fear of being in places where escape might be difficult or help might not be available.

Overwhelming Fear

An intense and uncontrollable fear that often leads to panic and may inhibit normal behavior or activity.

Situations

Various events, conditions, or states of affairs in which individuals find themselves.

Group Loyalties

A sense of attachment, dedication, or allegiance individuals feel toward particular groups, cultural identities, or social organizations.