Which Action on the Part of a Company Would Be

question 56

Multiple Choice

Which action on the part of a company would be a serious breach of ethics?

• A)establishing a customer data strategy that allowed multiple departments to have access to customer contact information
• B)asking salespeople to hand over their customer files so data input employees can put the data into a CRM system
• C)requiring salespeople to input all their sales-related data into a CRM for the purpose of eliminating their jobs in favor of automation
• D)paying data entry employees an extra bonus when they codify their process for the purpose of developing an automated system to replace them
• E)asking managers to learn how to use the CRM software before they require salespeople to go through training on proper use of the same software