In Which of the Following Scenarios Would a Failed Relationship

question 24

Multiple Choice

In which of the following scenarios would a failed relationship not be the fault of the salesperson?

• A)The salesperson quotes the customer a price for the product,and honors that price even though the customer purchases past the date on the written quote.
• B)The tech support department is not able to figure out why they product is not connecting to the customer's other systems,but the salesperson does not check to see that implementation has been completed.
• C)The customer service representative tells the salesperson that the customer does not know how to install the product,but the salesperson does not act on this information.
• D)The sales manager asks all salespeople to offer incentives in the form of free service contracts to get the customers to purchase quickly.
• E)The shipping department fails to ship product to the customer,but records in the CRM software that the product was shipped on schedule.

Recognize the importance of specific external signals in initiating key developmental processes.

Understand the concept and calculation of IQ.

Recognize the multiple intelligences theory and its application in education.

Identify the historical development of intelligence testing.

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Definitions:

Direct Write-off Method

An accounting approach where bad debts are recognized and recorded as an expense directly when they are deemed uncollectible.

General Journal

A fundamental accounting ledger that records all businesses transactions in chronological order, prior to being transferred to specific accounts.

Direct Write Off Method

An accounting practice where uncollectable accounts receivable are directly removed from the books when deemed uncollectible.

Direct Write-off Method

An accounting practice where uncollectible accounts receivable are directly written off against income at the time they are deemed unrecoverable.