Response Models Are a Way Companies Have to Look at How

question 16

Multiple Choice

Response models are a way companies have to look at how customers have responded to various:

• A)sales and marketing strategies
• B)products and services
• C)economic upswings and downturns
• D)fiduciary pressures
• E)market forces

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Definitions:

Victimized

The act of being made a victim, especially through exploitation, oppression, or abuse.

Social Norms

Informal understandings that govern the behaviors of members of a society, dictating what is considered acceptable.

Social Control Theory

A theory in sociology that suggests mechanisms, such as societal norms and regulations, are used to maintain social order by discouraging deviant and criminal behavior.

Deviance

Behaviors or actions that violate societal norms and expectations, often eliciting negative responses from others.