Hewlett-Packard Uses FedEx to Handle All of Its Fulfillment Orders

question 20

Multiple Choice

Hewlett-Packard uses FedEx to handle all of its fulfillment orders from its retail web site.Once an order is placed at the HP web site,it is automatically transmitted to FedEx's Memphis headquarters.Orders are packaged at FedEx's warehouse and shipped by FedEx to the HP customer.This arrangement was set up as a solution to problems with distribution capacity that HP experienced prior to the implementation of this arrangement.Which strategy is HP using to adjust capacity to match demand?

• A) Using part-time employees
• B) Cross-training employees
• C) Scheduling downtime during low periods
• D) Performing maintenance and renovations
• E) Outsourcing activities

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Definitions:

Reduced Working Hours

A labor policy or arrangement where the standard number of hours worked by employees is decreased without a significant reduction in pay, aimed at improving work-life balance.

Mentor

An individual who provides guidance, coaching, counseling, and friendship to a protégé.

Career Anchors

A network of self-perceived talents, motives, and values that guide an individual’s career decisions.

Work Experiences

The involvement or exposure to different situations, tasks, and roles within a professional setting, contributing to an individual's skillset and understanding of the workplace.