After Determining That Reliability Was a Major Concern for Its

question 59

Multiple Choice

After determining that reliability was a major concern for its customers,a pest control company translated customer expectations into behaviors and actions for its monthly sprayings of homes and businesses.Having accomplished that,the pest control company needs next to:

• A) Provide feedback about performance to employees
• B) Establish target levels for standards
• C) Determine whether hard or soft standards are appropriate
• D) Develop measurements for standards
• E) Track behaviors and actions against existing standards

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Definitions:

Navigable Waterways

Water bodies that are deep and wide enough for ships and boats to travel on, often regulated by government authorities.

Resource Conservation

The practice of managing natural resources such as water, soil, and forests to prevent depletion and ensure their sustainability for future generations.

Recovery Act

The Recovery Act, formally known as the American Recovery and Reinvestment Act of 2009, is a U.S. federal law aimed at stimulating the economy during the late-2000s recession through spending and tax cuts.

Waste Disposal

refers to the processes and actions required to manage waste from its inception to its final disposal, including collection, transport, treatment, and disposal of waste, along with monitoring and regulation.