Examlex
Standardization of service behaviors and actions is inconsistent with employee empowerment.
Merchandise Credits
A form of store credit issued to a customer, typically from a returned item, for future purchases at that retailer.
Actionable Misrepresentation
False or misleading statements that lead to a legal cause of action because they result in harm or losses.
Sales Puffery
Exaggerated or hyperbolic statements made by a salesperson, regarded as harmless and not legally binding, used to spark interest in a product or service.
Worldview
People’s different beliefs about the world around them.
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