Participants in the Coffee Café's Loyalty Program Get a Free

question 13

Multiple Choice

Participants in the Coffee Café's loyalty program get a free large cup of coffee after every 10^th cup of coffee purchased.After purchasing 100 cups of coffee from the Coffee Café,loyalty program participants receive a $10 gift certificate good for food and beverage items or merchandise.Coffee Café's uses _____ to encourage its customers to remain loyal.

• A) Financial bonds
• B) Social bonds
• C) Customization bonds
• D) Structural bonds
• E) Security bonds

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Definitions:

Duong Van Minh

A Vietnamese military officer and politician who played a key role in the events leading up to the fall of Saigon and the end of the Vietnam War, briefly serving as South Vietnam's president in 1975.

CIA

The Central Intelligence Agency, a U.S. federal agency responsible for conducting intelligence and counterintelligence activities abroad.

Operation Rolling Thunder

A campaign of extensive aerial bombing conducted by the United States during the Vietnam War.

NLF Fighters

Members of the National Liberation Front, a South Vietnamese communist-led organization and guerrilla force that fought against the United States and South Vietnamese governments during the Vietnam War.