At the _____ Stage of the Service Development and Innovation

question 53

Multiple Choice

At the _____ stage of the service development and innovation process,the new service is made available to a limited number of its potential customers.

• A) Commercialization
• B) Business analysis
• C) Market testing
• D) Service development and evaluation
• E) Post introduction evaluation

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Definitions:

Fixed-Ratio

A reinforcement schedule wherein a reward is given after a predetermined number of responses have been made.

Pop Quizzes

Unannounced short tests given in a classroom environment to assess understanding or memory of a topic.

Instinctive Drift

The tendency for animals to revert to instinctual behaviors even when being trained to perform tasks that conflict with those instincts.

Biologically Predisposed Behaviors

Actions or reactions that individuals are inclined to perform based on their genetic makeup.