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The last step of building a service blueprint is to add the physical evidence of the service.
Q3: Which of the following is NOT a
Q6: The fluctuation in a customer's zone of
Q10: By guaranteeing that all participants in its
Q18: Because a service is a performance,it often
Q19: Peak demand regularly exceeds capacity in all
Q21: Due to the _ characteristic of services,customers
Q29: The transition from the _ stage to
Q29: Which of the following factors does NOT
Q42: Which of the following statements does NOT
Q46: _ are personal and nonpersonal statements about