Examlex
Since service companies have found that customers differ in their relationship value and that it may be neither practical nor profitable to meet or exceed all customers' expectations,they have divided their target markets according to:
Obedience
Compliance with commands or instruction from an authority figure, often studied in psychology to understand social influence and control mechanisms.
Bystander Intervention
The act of stepping in to prevent or halt an inappropriate or dangerous situation, often used in contexts of bullying or assault prevention.
Bystander Effect
A behavioral pattern observed in social psychology where the presence of others reduces the likelihood of a person to assist someone in distress.
Latané and Darley
Social psychologists who researched the bystander effect, demonstrating how the presence of others affects the likelihood of helping behavior.
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