Which of the Following Industries Would Be Ranked Highest by the American

question 22

Multiple Choice

Which of the following industries would be ranked highest by the American Customer Satisfaction Index (ACSI) ?

• A) Internet retailers
• B) Electronics
• C) Hotels
• D) Supermarkets
• E) Internet social media

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Definitions:

Voltaire

Voltaire was the pen name of François-Marie Arouet (1694-1778), a French Enlightenment writer, historian, and philosopher known for his advocacy of freedom of speech, separation of church and state, and civil liberties.

France

A country in Western Europe known for its rich history, culture, and contributions to art, philosophy, and science.

William Hogarth

An 18th-century English painter and printmaker noted for his satirical works that critique the morals and customs of his time.

Contemporary Literary Forms

Literary genres and styles that reflect current cultural, social, and technological trends, evolving with the changing times.