A(n)_____ Expectation Occurs When Customer Expectations Are Driven by Another

question 40

Multiple Choice

A(n) _____ expectation occurs when customer expectations are driven by another person or group of people.

• A) Derived service
• B) Other-self
• C) Dyadic
• D) Service-vision
• E) Shared

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Definitions:

MAN

Metropolitan Area Network, a network that covers a larger geographical area than a LAN but smaller than a WAN, often used to connect multiple LANs within a city or metropolitan area.

PAN

stands for Personal Area Network, which is a network for interconnecting devices centered around an individual person's workspace, including computers, phones, and other personal devices.

Deployed

Refers to the act of distributing or stationing something systematically or strategically.

5G

The fifth generation of wireless technology, offering faster speeds, lower latency, and the ability to connect more devices simultaneously.