Product and Service Features That Are Unexpected and Surprisingly Enjoyable

question 57

Multiple Choice

Product and service features that are unexpected and surprisingly enjoyable are known as ___________.

• A) Satisfiers
• B) Musts
• C) Delights
• D) Ego-oriented services
• E) Forecasted intensifiers

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Definitions:

Nominal Interest Rate

The rate of interest before adjustment for inflation; the stated or advertised interest rate on a loan or investment.

Real Interest Rate

The interest rate adjusted for inflation, reflecting the true cost of borrowing and the true yield on lending.

Price Changes

Variations in the cost of goods and services over time, affecting consumer behavior and economic trends.

Hyperinflation

An extremely high and typically accelerating inflation rate, often resulting in the quick erosion of the real value of the local currency.