Examlex
Which of the following is NOT a source of customer expectations?
Grit
The quality of having strong determination and perseverance to achieve long-term goals despite obstacles and challenges.
Emotional Intelligence
The capability to recognize, understand, manage, and utilize one's own emotions and those of others in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict.
Street Smarts
Practical knowledge and experience on how to handle personal and situational challenges in urban environments.
G Factor
A general intelligence factor believed to underlie specific mental abilities and talents across individuals.
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