Extron Electronics Sells Coaxial Cables for Connecting Computers to All

question 51

Multiple Choice

Extron Electronics sells coaxial cables for connecting computers to all types of peripheral devices like printers,modems,and fax machines.For the benefit of its customers,Extron provides a laminated card with pictures of all the possible cable connections that a customer could need.With this card,a customer can order from one to any number of connectors with as many feet of cable as is needed.Orders can be placed by calling a toll-free number,sending an email,or using the company's website.Company reps are also available 24-hours a day in case the customer is not sure which drawing on the card matches his or her needs.By integrating its services marketing communications,Extron is closing provider _____ of the gaps model of service quality.

• A) Gap 1
• B) Gap 2
• C) Gap 3
• D) Gap 4

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Definitions:

Second Grade

A stage in primary education where students are typically 7-8 years old, focusing on developing basic math, reading, and writing skills.

Third Grade

An educational level where students are typically 8 to 9 years old, focusing on developing reading, writing, and basic math skills.

Adolescent Growth Spurt

A rapid and intense period of physical growth that typically occurs during puberty.

Myopia

A common vision condition in which close objects appear clearly, but distant ones don't.