Salespeople Can Help Customer Service by Setting Very High Expectations

question 30

True/False

Salespeople can help customer service by setting very high expectations for product performance with customers so that customer service representatives receive extended service calls.

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Definitions:

Payroll Taxes

Taxes imposed on employers or employees, and are usually calculated as a percentage of the salaries that employers pay their staff.

Employee

An individual who works part-time or full-time under a contract of employment, contributing labor and expertise to an employer.

Employer

An individual or organization that hires and pays people to work.

Wages Expense

The total cost incurred by an organization to pay salaries and wages to its employees for a specific period.