"I Agree,sir,that the Valve Buttons on This Brand of Aerosol

question 80

Multiple Choice

"I agree,sir,that the valve buttons on this brand of aerosol paint are very difficult to remove,and you will be glad they are.They are made that way to prevent children,who might sneak into your garage to play,from painting everywhere,accidentally harming themselves,and so on." Which of the following methods for responding to objections has been used in this scenario to convince the customer?

• A) Referral method
• B) Acknowledge method
• C) Compensation method
• D) Indirect denial method
• E) Revisit method

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Definitions:

Stock Dividend

A stock dividend is a payment made in the form of additional shares instead of cash, reflecting a company's desire to reward shareholders without reducing cash on hand.

Par Value

The face value of a bond or stock as stated by the issuer, which may differ from its market value.

Capital in Excess

Funds received by a company over and above the par value of its stock, also known as additional paid-in capital.

Retained Earnings

Profits that a company has kept or retained rather than paid out as dividends to shareholders, often reinvested in the business.