Responding to Objections in a Helpful Manner Requires Careful Thought

question 38

Essay

Responding to objections in a helpful manner requires careful thought and preparation.What are some of the traits and behaviors salespeople can commit to when preparing their responses to objections from prospects?

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Definitions:

Reattribution

A cognitive behavioral technique where the individual learns to identify and challenge negative or distorted thinking by attributing them to more external, variable, and less personal causes.

Group Therapy

A form of psychotherapy in which a small, carefully selected group of individuals meets regularly with a therapist to discuss and work through personal problems.

Universality

The quality of being universal; widespread or common attributes, concepts, or behaviors across different human cultures or societies.

Interpersonal Learning

The process of learning through interactions with others, often leading to improvements in communication and understanding in social settings.