"MsHallgren,thank You for Seeing Me Today

question 10

Multiple Choice

"Ms.Hallgren,thank you for seeing me today.My name is Daniel Mundt,and I'm with ServiceMaster." In the context of a sales presentation,this is an example of a(n) _____ opening.

• A) compliment
• B) curiosity
• C) product
• D) introduction
• E) referral

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Definitions:

Capacity

The highest limit something can hold or generate, or the capability to execute, grasp, or soak up something.

Memory

The mental process enabling us to record, preserve, and recall past information.

Learning

The acquisition of knowledge or skills through experience, study, or by being taught.

Selective Looking

Focusing visual attention on selective aspects of the environment while ignoring others, a form of selective attention.