During a Sales Presentation,the Salesperson,Kiara,informs the Customer That the Zeus

question 5

Multiple Choice

During a sales presentation,the salesperson,Kiara,informs the customer that the Zeus water reclamation system is the best system available in the market in the $50-$60 price range.He misunderstands the description partly because of the unnecessary technical details and partly because of the distraction caused by his secretary who comes in during the presentation and asks for his signature.In the context of the communication process,Kiara is _____,the customer is _____,and the secretary is _____ in this scenario.

• A) decoding;encoding;giving feedback
• B) decoding;giving feedback;creating noise
• C) encoding;decoding;giving feedback
• D) encoding;decoding;creating noise
• E) decoding;encoding;creating noise

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Definitions:

Dividends

Payments made by a corporation to its shareholder members from the company's earnings.

Significant Influence

The power to participate in the financial and operating policy decisions of a business, without having control over those policies.

Policy-Making Decisions

The process involving the development and implementation of strategies and guidelines to govern the actions and future direction of an entity.

Voting Power

The total number of votes that can be cast in decision-making processes within a corporation, often directly linked to the amount of shares held.