_____ Occurs When Salespeople Make Unfair or Untrue Statements to Customers

question 61

Multiple Choice

_____ occurs when salespeople make unfair or untrue statements to customers about a competitor,its products,or its salespeople.

• A) Collusion
• B) Business defamation
• C) Conspiracy
• D) Reciprocity
• E) Tying agreement

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Definitions:

Accountable

Being responsible for one's actions and decisions, and answerable to someone for those actions.

Fulfill Purpose

Fulfill purpose refers to achieving or realizing one's goals, intentions, or reasons for existence.

Social Loafing

A phenomenon where individuals exert less effort to achieve a goal when they work in a group than when they work alone.

Collectivist Values

Cultural or social values that emphasize the priority of group goals over individual goals and the importance of cohesiveness within social groups.