Examlex
Which of the following sentences is most likely to build goodwill in a routine inquiry message?
Power
The ability or capacity of an individual or group to influence or control the actions and outcomes within social or organizational contexts.
Legitimate Power
Authority that a person or a group holds that is accepted and recognized by others, often due to a formal position or role.
Reward Power
A type of power that comes from the ability to confer rewards on others for complying with one's wishes or directives.
Coercive Power
A form of power that is derived from the ability to punish or penalize others.
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