Which of the Following Statements About Internal-Operational Messages Is True

question 55

Multiple Choice

Which of the following statements about internal-operational messages is true?

• A) They are formal messages sent from employees of an organization to outsiders.
• B) They are messages developed by a business to communicate effectively with its clients.
• C) They are casual exchanges between the employees of an organization with those of another organization.
• D) Documents uploaded to intranets cannot be classified as internal-operational messages.
• E) The formality of such communication ranges from casual to moderately formal to formal.

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Definitions:

Potential Customers

Individuals or entities that have shown interest in a product or service but have not yet made a purchase or commitment.

Brainstorming Session

A collaborative activity where individuals generate ideas to solve a specific problem or explore opportunities without immediate criticism or judgment.

Design Process

A systematic and iterative method used in creating functional products and processes, characterized by phases such as ideation, conceptualization, testing, and refinement.

Design Thinking

An approach to problem-solving that involves empathy, creativity, and rationality to meet user needs and resolve complex issues.